Privacy Policy

Last Updated: August 30, 2026

1. Introduction

This Privacy Policy explains how Work IT Solution ("we", "us", "our" or "Company") collects, uses, stores, protects and processes information when you visit our website, contact us or use our services.

Our services may include business communication solutions, RCS messaging, SMS messaging, customer communication, notification services and related technology services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Name
• Company or business name
• Email address
• Mobile or telephone number
• Business address
• Information submitted through website forms
• Customer support information
• Messaging and campaign information
• Message delivery information
• IP address
• Browser information
• Device information
• Operating system information
• Website usage information
• Other information voluntarily provided by you

3. RCS, SMS and Messaging Data

If you use our RCS, SMS or other business messaging services, certain information may be processed in order to provide and maintain those services.

This information may include:

• Sender information
• Recipient mobile numbers
• Message metadata
• Message timestamps
• Delivery status
• Campaign information
• Technical information required for message delivery

4. How We Collect Information

We may collect information when you:

• Visit our website
• Submit a contact form
• Request information about our services
• Contact us by email
• Contact us by telephone
• Become a customer
• Use our messaging services
• Request technical or customer support
• Provide information voluntarily

5. How We Use Your Information

We may use collected information for the following purposes:

• To provide our products and services
• To respond to inquiries
• To provide customer support
• To manage customer accounts
• To provide RCS and messaging services
• To process authorized messaging campaigns
• To monitor message delivery
• To improve our website and services
• To maintain security
• To detect and prevent fraud or abuse
• To prevent spam and unauthorized messaging
• To comply with applicable laws
• To send important service-related communications

6. Consent and Marketing Communications

Where required by applicable law, promotional or marketing communications will be sent only where the recipient has provided appropriate consent or where another lawful basis permits such communication.

Recipients may request to stop receiving promotional communications at any time.

7. Opt-Out and Unsubscribe

If you do not wish to receive promotional messages, you may use the unsubscribe or opt-out method provided in the communication, where available.

You may also contact us using the contact information provided below to request assistance with stopping promotional communications.

8. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share information with trusted service providers when such sharing is reasonably necessary to provide our services or operate our business.

These providers may include:

• Website hosting providers
• Cloud infrastructure providers
• RCS messaging providers
• Telecommunication providers
• SMS service providers
• Security providers
• Payment providers, where applicable
• Professional service providers

9. Legal Disclosure

We may disclose personal information when reasonably necessary to comply with applicable law, legal proceedings, governmental requests, court orders or to protect our rights, users or services.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for service delivery, security, accounting, legal and compliance purposes.

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.

12. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security and improve the user experience.

You can control cookies through your browser settings. Disabling certain cookies may affect some website features.

13. Third-Party Websites

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Children's Privacy

Our services are primarily intended for businesses and general users. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where applicable
• Object to certain processing
• Request information about data processing

To make a privacy-related request, please contact us using the information below.

16. Business Customer Responsibilities

Businesses using our messaging services are responsible for ensuring that they have the necessary permission, consent or other lawful basis to provide recipient information to us or our authorized service providers.

Customers must not use our services to unlawfully collect, process, distribute or transmit personal information.

17. International Data Processing

Depending on the technology and third-party providers used to operate our services, information may be processed or stored in locations outside your state, region or country.

Where applicable, reasonable safeguards will be used in accordance with applicable legal requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Updated versions will be published on this page with a revised "Last Updated" date.

19. Contact Us